Call Us Today!

(757) 644-3291

Call Us Today!

(757) 644-3291

Call Us

MANAGED IT SERVICES TO KEEP YOUR BUSINESS MOVING FORWARD

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by the Numbers

+
Terabytes Backed-up Hourly
Networks Monitored
Devices Protected
SCHEDULE YOUR FREE ASSESSMENT IN JUST MINUTES
WORKING WITH US
1. DISCOVER

Our Discovery phase is all about identifying the pain points in your network. It’s during this stage that we review current workflows, evaluate your existing network infrastructure and uncover any vulnerabilities leaving your data unprotected.

2. DESIGN

Our Design phase is where our team works to create a custom solution that alleviates the day-to-day issues. These solutions are built from experienced best practices for your industry and then adopted to align with your specific business goals.

3. IMPLEMENT

During the Implement phase, our priority will always be to close any security-gaps to protect your data and employees. Our team will work alongside your team to ensure key processes are being automated, and that your network is aligned to industry standards that comply with regulations such as HIPAA, PCI and NIST.

4. SECURE

Security is an ongoing effort, and we focus our efforts on the weakest link – end users. Training your end users is vital in ensuring your data stays protected. Our team sets training schedules and monthly email phishing tests to make sure end users have the knowledge they need to work smart. On top of training, we protect the network perimeter through firewall protection services, and our security team reviews all security events 24/7.

5. GROW

We are here to support your business as it Grows. Our team of account consultants will understand your business inside out and work to align your technology to help you reach your growth goals through business reviews, technology upgrades and streamlining processes

Our Discovery phase is all about identifying the pain points in your network. It’s during this stage that we review current workflows, evaluate your existing network infrastructure and uncover any vulnerabilities leaving your data unprotected.

Our Design phase is where our team works to create a custom solution that alleviates the day-to-day issues. These solutions are built from experienced best practices for your industry and then adopted to align with your specific business goals.

During the Implement phase, our priority will always be to close any security-gaps to protect your data and employees. Our team will work alongside your team to ensure key processes are being automated, and that your network is aligned to industry standards that comply with regulations such as HIPAA, PCI and NIST.

Security is an ongoing effort, and we focus our efforts on the weakest link – end users. Training your end users is vital in ensuring your data stays protected. Our team sets training schedules and monthly email phishing tests to make sure end users have the knowledge they need to work smart. On top of training, we protect the network perimeter through firewall protection services, and our security team reviews all security events 24/7.

We are here to support your business as it Grows. Our team of account consultants will understand your business inside out and work to align your technology to help you reach your growth goals through business reviews, technology upgrades and streamlining processes

We're Not Your Ordinary MSP

Traditional MSPs focus on keeping your network up and running, but depend on you to tell them when things are not running properly. Yes, some proactive work is done, but you rarely hear from them unless there is an issue. They do not have your business goals in mind and you probably just view them as an expense item, not a business partner.

At Layer 9, we focus on helping you move your business forward. We want to, not only be a resource to fix your day to day issues, but to assist in creating solutions that help you meet your business goals. We do this with aligning your company with our technical standards. These standards give you a base line of infrastructure that keeps your business secure, compliant, and running smoothly. We’re not your ordinary MSP.

LET US BE YOUR PARTNER
Server Management
Workstation Management
Unlimited Support
24/7 Monitoring
User Account Administration
VPN Client Management
Standard Antivirus Management
Patch Management
Asset Management
Monthly Call with Account Manager
Annual Onsite Maintenance
Server Hardware as a Service
Quarterly Email Security Training
Annual End User Security Training
Advanced Spam Filtering
Quarterly Vulnerability Scanning
Virtual Desktop Work from Anywhere
Continuous Data Plan
MultiFactor Remote Access
WHAT OUR CUSTOMERS ARE SAYING

Ross Winfield

The Frieden Agency

Layer 9 has gone above and beyond in making our network function at its greatest potential. I do not have to worry about the reliability of my network as Layer 9 is monitoring 24/7. Our employees and our company has never run more smoothly.

Tara Wise

Dills Architects

The Layer 9 team have been simply EXCEPTIONAL!   From the initial contract negotiation (no hidden costs or misunderstood expectations), to the rapid on-boarding process, to the almost instant response time when one of our team members inputs a support ticket, these guys and gals at Layer 9 have the most organized, intelligently run operation I’ve seen in a long time.  Their responsiveness and pro-active manner in which they help us solve our IT problems, enables Dills Architects to increase our efficiencies, which supports our efforts in building a high-performing organization. I am extremely grateful to this company for enabling our entire firm to have 24/7 up-time, especially in an era of uncertain and frightening times.

Jay Dorschel

Nansemond Insurance Agency, Inc.

This COVID-19 crisis has been a hardship on all, but Layer 9 enabled our entire agency to work without interruption on a remote basis.

You all have been excellent partners having us set up properly, and you all have been responsive to our needs in a way that we hope our own customers feel about us.

Cavalier Auto Group

We have been a client of Layer9 for over 5 years and during that period we have experienced nothing but exceptional customer service. With updates, programs, Wi-fi and infrastructure changing so quickly in this new digital environment it is nice to have one less thing to worry about.

From day one Layer9 has provide us with more of a partnership than a client relationship. They are consistently looking for ways to improve our network, make our employees and systems more efficient and are available 24/7.

I will close with an email I received today from a fellow employee.

“I had this issue about 2 weeks ago when I was working from home…Texted Stu and he hooked me up. He is so good….”

This is just one example of what an exemplary customer oriented company we have partnered with in Layer9

OUR PARTNERS ARE YOUR PARTNERS
8030 Harbour View Blvd Suite 300 Suffolk VA 23435