IT Services For East Coast Practices:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm on the East Coast can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way your practice needs them to.

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6 Big Reasons to Choose Layer 9 to Support Your Computer Network

Layer 9 is THE trusted IT company on the East Coast, specializing in protecting your life's work. Founded over a decade ago on the love of aligning technology with business needs and goals, we KNOW what is valuable to our clients. TIME. We provide personalized and proactive IT strategies for your practice so you can spend less time on the phone with your current IT company and more time with your clients.  Our guarantee is simple - if you don't love us, fire us.

1

WE RESPOND WITHIN 60 MINUTES OR LESS. We know how important your time is and have made a sincere commitment to making sure your computer problems get fixed FAST. Since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.

2

NO GEEK-SPEAK. You deserve to get all the answers to your questions in PLAIN ENGLISH, not confusing technical terms. Our technicians will never talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!

3

WE INVEST LONG TERM WITH OUR CLIENTS. Layer 9 has been serving clients our clients for 20 years. Our company has grown exponentially in large part due to our customer’s satisfaction and their “word of mouth” advertising.

4

WE RUN YOUR IT SO YOU CAN RUN YOUR BUSINESS. Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors. We provide proactive technology strategies so you can streamline operations and serve customers better.

5

100% SATISFACTION GUARANTEE. If you don’t love us, fire us. Our team will go the extra mile to ensure you’re always completely satisfied with our service and support.

6

THE BEST TEAM AROUND … SO WE’VE BEEN TOLD. Our clients constantly inform us they love our technicians and the way we treat every issue as a priority. Our team can fix problems fast, as well as communicate to you what has been done in a way that you will understand.

How Do We Help You?

Our proactive approach keeps you ahead of security breaches and downtime.

Managed IT Services

Let us give you the peace of mind you deserve.

Network Security

Let us help you keep your company's data safe.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Layer 9 Techs Get I.T.

If you want an IT company with security top of mind, that offers the best response times, complete ease of placing and tracking service tickets, and most importantly, goes beyond to prevent downtime – Layer 9 is the IT firm for you.

The biggest benefit to Layer 9 taking over our IT system is their response time and their overall knowledge of our personal cloud environment. In the past, it has been extremely frustrating and time consuming to explain how our system worked to each technician. It is great we found a company that knows the importance of understanding our software.

That is what we pay an IT company for, and Layer 9 is worth every penny.

Shirley Beacham Firm Administrator
Crenshaw, Ware & Martin PLC

Read More From Our Clients

About Layer 9

Launched in 2002, Layer 9 focused on managing technology and creating lasting clients. Over the past years, our company has grown exponentially due in large part to our customer’s satisfaction and their “word of mouth” advertising. While we remain focused on our clients and their networks, technology has to continue to become more complex to the point that every aspect of business relies on it. This shift has prompted us to change the way we support our clients, by focusing on aligning your technology with your business goals.

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