Our firm truly values your commitment to the structure and vision you have created. Additionally, the culture is one that breaks the mold in terms of the “typical IT professional.” It’s a smooth back and forth understandable communication flow and that has been hard to find in my experience.
Since Layer 9 took over our IT management, the single biggest benefit has been the significant reduction in my workload, allowing me to focus on my highest-value tasks. With all our IT and security needs managed by a professional team, I no longer need to worry about staying on top of the latest cyber threats or making sure our infrastructure is up to date. This peace of mind has freed up valuable time and resources for our business.
I love Layer 9’s response time and how they understand our unique work environment. Their support techs know our software. If you want an IT company that keeps security top of mind, offers the best response times, provides easy placing and tracking of service tickets, and most importantly, goes above and beyond to prevent downtime – then Layer 9 is the IT firm for you.
-Shirley Beacham, Firm Administrator, CRENSHAW, WARE & MARTIN, P.L.C.
Layer 9 provides us with peace of mind. We can focus on running our accounting practice while knowing our IT equipment, software, and support services are monitored 24/7. Layer 9 is the only firm we’ve ever used, and they handle all aspects of our IT needs through responsive service and support.
Layer 9 knows our office, and they offer great response times to any of our problems. Their follow-up is tremendous, and their staff genuinely cares about providing solutions. I'm so glad I switched from my old IT company. I only have good things to say about Layer 9.
